Refund policy
Hey there, fantastic shopper! We want your experience at Ghostreet to be as delightful as finding a hidden gem.
Here's our Return and Refund Policy:
1. Easy-Breezy Returns:
- If you're not head over heels for your purchase, you can return it within 3 days of receiving it.
2. Pristine Condition, Please:
- To snag a refund or exchange, make sure the item is in its original condition, with tags and packaging intact.
3. Return Authorization Waltz:
- Before sending anything back, reach out to us at support@ghostreet.com to get a return authorization.
4. Shipping Shuffle:
- You're responsible for the return shipping costs, but if it's our mistake, we've got you covered.
5. Refund Rhythm:
- Once we receive your return and give it the thumbs up, your refund will shimmy its way back to your original payment method.
6. Timeframe Twirl:
- Refunds usually hit your account within 5-7 business days.
7. Damaged or Defective Duet:
- If your item arrives damaged or defective, snap a pic and send it our way. We'll make things right.
8. Non-Returnable Groove:
- Some items, like accessories, are like Cinderella's glass slipper—no returns.
9. Keep the Communication Flowing:
- If you have questions or concerns, give us a shout at support@ghostreet.com. We're here to smooth out any bumps.
10. Return Policy Encore:
- For the encore performance with all the details, check out our Return Policy.
Thanks for being part of the Ghostreet family! Now, let's keep the shopping spree alive. 🌟
**At the time of receiving courier makes a video of the package while opening including courier details like tracking no., etc, without this exchange/return is like Rocket Science for us.